At Subam Jewellery, we strive to accommodate our customers’ needs. We understand that plans may change and provide you with the ability to cancel your order under the following terms:

Order Cancellation

Before Shipment:

• Orders can be canceled at no charge up to 24 hours after placing the order.
• If your order has not been shipped, you can cancel it for a full refund by contacting our customer service team.

After Shipment:

• Once an order has been shipped, it is considered final, and cancellation cannot be processed. You may, however, return the product according to our Returns and Refunds Policy.

How to Cancel

To cancel an order, please follow these steps:

1. Contact our customer service team via email at subamjewelleryweb@gmail.com or by phone at 9677605473
2. Provide your order details and state your desire to cancel.
3. If your order is eligible for cancellation, we will initiate the process and confirm the cancellation by email.

Processing Refunds

If a cancellation is confirmed before shipment:

• A full refund will be processed to the original method of payment within 30 business days.

Please note:

• Orders that are already in the shipping process cannot be canceled.
• Special orders or personalized items may not be eligible for cancellation once the production has commenced.

Contact Us

If you have any questions about our Cancellation Policy or need assistance with cancelling an order, please contact us:

• By phone number: 9677605473

• By email: subamjewelleryweb@gmail.com

This policy ensures that you understand your rights and obligations regarding order cancellations at Subam Jewellery, aiming to provide transparency and customer satisfaction.